Abstract

Abstract

This Study dealt with the effect of a letter language in the activity of administrative communications in health authority office of kirkuk province the aim to identify the role of a letter language on the proficiency and activity of administrative communications and nature of language obstacles which restrict to communication proficiency in this organization . the research society is represented by (570) written letters issued from the office which need to be answered . A random sample consisted of 200 letters represents 35 % of research society has been analyzed during the period from January to June 2011 at the center of the office .
The study rested on hypothesis based on relation ship between letters language and the activity of administrative communications . Many of statistical method were used in this study for testing hypothesis authority office and Many results support its hypothesis were concluded.
The administrative communications in health authority office of kirkuk province suffer from on insufficiency in the language formation of letter
- The administrative communication activities are reduced in the office through sending of letters by inaccurate and ill timed manners in to the concerd sides .
The administrative communication activities are affected by the language formation of letter
According this study recommends the following suggestion
- The title of alerter should comes pond with its meaning
- The language aspects of letters are advised to be concord through establishment of periodical lectures on Arabic language . Training Programs are recommended to by developed , especially , especially those , Which concern with correspondence and participation of their staff in there programs
- The importance of settled staff in the administrative communication is emphasized .
- Providing of arecod or register for working regular series concern with answers on correspondence in the related untis .
- Developing of fast communication canals such as internet , telephone , and fax .
- Fixation of determined times in the text of letters to be answered in proper manner .