Abstract

The study took on the subject of strategic human resource management and its contributions in Quality of Medical Services. When it tried to present a clear picture in the theoretical side, and a clear answer in the field side which relates to its variables. Where the independent variable is the Strategic human resource management which has been represented by (employment strategy, training and development strategy, evaluation of performance strategy, and salary and incentive strategy), When the crisis management variable is represented by (Quality of Medical Services). the study was chosen to be in Kirkuk health office and some of its hospitals where the study used the survey as a main tool for all the data and information in the field side, as well as conducting personal meeting, then a description and characterization of the study variables were done and analysis of its importance level.
In the light of all that a number of research questions were determined to be the frame of the study problem as follows: What is the level of importance of the variables of the strategy of human resources and Quality of Medical Services in the organizations have been researched? What is the nature of the connecting relation and impact between the strategy of human resources and Quality of Medical Services in the researched organizations? Whether the strategy of human resource contribute in the impact Quality of Medical Services in the researched organizations?
The study has reached a number of conclusions , the most important of it was: There is a connecting relationship with a positive significance between the strategy of human resource management in terms of its variables in Quality of Medical Services. And there is an effect relationship with a positive significance between the strategy of human resource management in terms of its variables in Quality of Medical Services.