Abstract
Conflict is inevitable in organizations. Large organizations are divisionalzed, departmentalized, and segmented to increase control and effectiveness. This creates boundaries between geographic areas or functional units, such as manufacturing, engineering, and marketing. Yet cooperation and collaboration among all units is essential to attaining objectives. Organizational conflict must not necessarily be reduced or eliminated, but managed to enhance individual, group, and organizational effectiveness. The Organization requires cooperation among its departments and divisions if it is to be effective.
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