Abstract

The research focused know the role played by labor-mail the Bank's operations to enhance the competitive advantage it has sought research to identify the nature of the banking business mail operations and concepts and then to identify the competitive advantage and its concept and its importance has been the work of a researcher studying by directing a questionnaire for workers in some of the surveyed banks, to get to know their opinions about the study, and after analyzing the results of the study using SPSS software to calculate the mean and standard deviation and test correlations and regression highly significant 5%, the study found a set of conclusions the most important is there is a clear willingness by workers in the surveyed banks to enhance the competitive advantage through electronic banking operations and the most important recommendations is the need to focus on electronic banking work to enhance the competitive advantage of the bank